Process Redesign for Improving the Traceability of Medical instruments at a Hospital: A proposal for RFID Technologies
نویسندگان
چکیده
Since mid-2000s hospitals have begun implementing Radio Frequency Identification (RFID) technology in order to improve their operations management. This paper aims to explore the potential of RFID technology in improving the traceability of medical instruments in a hospital environment. A case study is conducted at a hospital in Montreal, Canada and the business process reengineering (BPR) approach is used to assess realistic potential of the technology. Specific key performance indicators (KPIs) are identified and eventual issues related to implementation of the redesigned processes is discussed.
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تاریخ انتشار 2015